Hi y axis team,
Just thought to share my genuine feedback for future improvement. I have applied for australia migration through your agency branch based in dubai, but my application for northern territory got rejected in its initial stage in spite of the fact that i had all the required eligibility and qualification. Reason given by nt was generic mainly about lack of proper documentation and research work. Now, your agency is asking me to pay more for another application to south australia for provisional visa sub class 489, first one was for 190 which got rejected soon after 1 week of application. My concern is that if you have got experts of paper works and documentations, this kind of rejections should not have be there. If we should not be worried for paper work and professional documentation guidance, we should not be taking help of agencies. Anyone can apply online for eoi and state sponsorship applications. The reason why i am writing you this email to keep you updated that there is something wrong at your agency in dubai branch or the persons whoever involved in my documentation process, whose concern is to get more money in place of accepting their documentation mistake. I was not shared or given access to overview my state sponsorship mistake, i was only shared a message from nt authority and a regret letter with concern for additional payment if i would like to go for another state application. Please be noted that i had recommended many of my colleagues and friends whether in india or dubai, but was surprised to get this kind of service. You really lack in experts of the migration field and they just keep on focusing on making money somehow. If you look at your competitors, they provide far better service than yours, even they do research and prepare commitment letters along with research of job opportunities for candidates and also provide proper guidance which always result in positive results.
My humble request is to improve in your service being provided here which should not be causing application rejection even after meeting all eligibility criteria. By chance, if happens, another similar service should be provided free of cost, as a courtesy towards clients who is already in depression because of application rejection even after having eligibility and paying a big amount of fee to agency. Please work on it, before your name and fame get spoiled in the market which you have gained after lots of struggles.
Thanks a ton,
Anil kumar
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