[Resolved] Y-Axis Overseas Careers — false information for money

gurjant_singh

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122002
Website:	www.y-axis.com/overseas-careers

This story begin dated 22nd feb, 23rd feb'18 when i was planning for the abroad and i was trying to reach on y-axis toll free number and unfortunately i was unable to reach due to some system up-gradation issue.

Then i have decided to visit at the y-axis (Dlf phase 3 cyber city gurgaon)

On 23rd feb'18 i have visited y-axis office and where i meet with mr. Rahul and i asked him about the canada & europe immigration program.

Firstly he shared the canada program where ielts is must and then he shared german job seeker visa details where he told me that for this visa we don't required ielts and any another language.
He told me, candidate must have the qualification with respect to technical & at least three year of experience in the same field and i told him about my current work job role & responsibility and he said my profile is ok for german job seeker visa and we can process with the same.

He shared the the payment link for evaluation and i made the payment on the same day.

Next day i received the report where i found i myself eligible and when i read it completely and found i need to face the embassy interview in europe language only and mr rahul never told me about the interview (Then how report can be positive according to my current profile as basic requirement is german language)

On the first interaction i clearly told mr. Rahul that i will go with y-axis only and please suggest me the best option and i told him about my ielts preparation also.
In case i need to learn german language, i will go with the canada program because i am eligible for the canada also.

And one surprise thing is when i received my evaluation report after that i go to google and search about some other consultants and i found ambessy interview is must in this case and they have not charged anything for this information.

Mr. Rahul have not shared the complete information because he wants evaluation payment two times, one for german & then second for canada.

Yaxis consultant make false promises and false promises for payment

I can only request here please refund my money rs 1805.

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Mar 31, 2018

Complaint marked as Resolved

Y-Axis Overseas Careers customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

Y-Axis Overseas Careers Customer Care's response Dear Gurjant Singh,

This is an official response from Y-Axis overseas Careers.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of ours we have always given the best guidance and consultation.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes.

Our Client relationship department would like address your concern over call for better clarity of both the parties, which is at you convenience though, for a better understanding.

At any stage of the process your concern are important to us and shall be resolved with valid solution.

Your patience and understanding is highly appreciated.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers