[Resolved] Y-Axis Overseas Careers — non rendering of proposed services and harassment | |||
Myself Madhuri Sharma, want to complain about Nazia and Vinisha, for being highly incompetent and harassing me in return. Y axis associates are neither accessible on phone or revert on mail. I had opted for a complete package of 31000/. They were supposed to recommend me the courses and at the start only i had clearly mentioned my priorities. Nazia my consultant does not respond until and unless i ring her up(difficult to connect with her) or give her a mail, to which she replies at her own convienience. Neither she has given me a detailed structured report on the 2 courses that i asked her nor she she has updated me on one of the courses that i asked her to do. Being my consultant she doesnt even know my package details and asked me to write LOR by seeing the templet which she forwarded. I asked vinisha to change my consultant who is fast and deligient but from today onwards vinisha has also started to behave in Nazias fashion. Now vinisha is also not replying to my mails and reverting my phone calls. Its highly frustrating for me to go along with them anymore. Please make a REFUND of my amount as its clearly mentioned in your agreement that if you are not able to give me relevant services for which i paid you then you wil refund the amount. PLEASE REFUND THE AMOUNT ASAP.I donot wish to continue with you people. You people have wasted my time and money. Was this information helpful? | |||
Aug 12, 2019 Complaint marked as Resolved Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Jul 10, 2019 Y-Axis Overseas Careers Customer Care's response Dear Madhuri, Thanks for taking time in writing to us! Our concerned Manager is in touch with you and please be informed that they will provide you the best possible solution. Best regards, Client Relationship Officer Y-Axis Overseas Careers | |||
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