[Resolved] Y-Axis Overseas Careers — not refunding the amount

Aijaz Mudassir

Address:	Hyderabad, Andhra Pradesh
Website:	www.y-axis.com

For migration to canada, i have contacted y axis overseas consultant.

In the enquiry, i have asked them clearly on refund policy at various stages of the process and copy of agreement.
Based on this discussion and agreement, i made a payment o[censored]sd 831/- as first installment.
Now after the payment, y axis sent a different agreement with no refund clause. Since the initial and later agreement and discussions were different, i could not trust this agency further and asked them to refund my amount.

Now they are not responding to my mails nor to my calls.

I have all the proof of email communications with y axis.

Please help to get my refund back

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Mar 7, 2018

Complaint marked as Resolved

Y-Axis Overseas Careers customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Y-Axis Overseas Careers Customer Care's response Dear Aijaz,

This is an official response from Y-Axis!

We understand that you are not happy with the services of Y-Axis. Upon receipt of your concern, our Client Relationship Department has audited your case and see that all the communication were about fees applicable. Our Consultant has repeatedly followed up with you on the price and deliverable.

Hence it is clear that there is no lapse from Y-Axis.

Best Regards
Client Relationship Officer
Y-Axis Overseas Careers

Jan 31, 2018

Updated by Aijaz Mudassir absolutely wrong audit carried.

You can check with Lateef Jani Shaikh on the subject and also listen to telephone recordings dated 18 JAN 2018 @ 5:20PM IST approx. where he has agreed repeatedly on the mistakes done by his subordinate Vishal Pallugula.

From the very beginning my mail was very clear about the requirement and the refund policy, based on the response from Vishal I made my first payment o[censored]SD 831/-. After that for a week no response on the agreement from him. Than on a repeated followup I got the Agreement which was completely different to what we discussed on mail.

Since initial beginning itself was not clear, i could not continue with Y Axis and asked for refund. Now its is almost 15 days and no signs of refund so far.

I have all the proof of mails on what I am writing.

The people who ever are reading this message, kindly do not trust on Y Axis. They are Fraudsters and will cheat you with your money.

Feb 21, 2018

Updated by Aijaz Mudassir Still no refund from YAxis

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Comments

Balwant Singh Charak

from Sonamukhi, West Bengal

Mr Mohd Asif was a hyderabad based consultant allotted to me.. He is neither replying to my mails nor picking up his extension number ..please resolve my issue r change the counsellor.