[Resolved] Y-Axis Overseas Careers — not resolved

Dr. Sumer Qadir

from Delhi, Delhi

Address:	New Delhi, Delhi, 11..25
Website:	www.y-axis.com

I have been misguided by y axis consultancy service for immigration to canada. Process consultant was not having proper knowledge of immigration. They misguided me which resulted delay in the process and i lose my comprehensive ranking score (Crs) points. It was completely their fault. I approached to many high-level leadership to escalate my issue but there was no fruitful result from that also. They have completely spoiled my career as because they promised me that they will immigrate me to canada after looking my profile. However, the service was very pathetic, they were only money oriented without thinking much about the customer. I am extremely disappointed with their service and want the refund of my fee because i don't want to complete the service with such kind of organization. Few days before they told me that we will refund you as it was fault from there side but now they refuse to pay me back my hard-earned money.

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Oct 16, 2018

Complaint marked as Resolved

Y-Axis Overseas Careers customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Y-Axis Overseas Careers Customer Care's response Dear Sumer,

Thanks for the detailed feedback on our services.

It is very unfortunate that despite all our efforts, there was not substential result outcome of the application. Please be rest assured that we will resolve your concern with the best possible resolution.

As you are aware that there is some limitation to our services. However if it was not informed at the first phase of the service, we would apologize for this.

We sincerely, appreciate your feedback as it will definitely help us to become better at what we do.

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers