[Resolved] Y-Axis Overseas Careers — Refund not given | |||||
Hi, I am pranesh vichare I had taken Family P.R visa service for Canada country for y axis taking with ms Priyanka lokhande sales team pune and we Trusted her and paid full 89, 000 while paying also I asked if anything in future happens abt process can we get a fees as a refund she said yes whatever happen you wil get your Yaxis fees but not any govt fees i[censored] paid, so i proceed their fees and started the ielts coaching, in meanwhile just a month my wife MBA exam was there so the consultant suggest to wait til result of MBA as it wil boost profile after masters degree certification so we have pause the process for 4 months and in meantime we have decided not to go ahead and on July 29 th we drop a refund mail as we have not gone far as the process was on pause and we just tool coaching class of ielts so we request them minus the coaching fees a nd provide us a balance amount refund so from refund team Mr Deepak called and started saying you wil not get your refund take another services to balance money but we clearly said we want our refund as the process was not started it was on pause so we have not paid any govt fees so as per first discussion with Ms Priyanka lokhande we have Cleary asking for refund and now they are not responding its a very bad experience and really feeling cheated badly its all hard earned money we gave and they are not responding at all Don't go with such a fraud company we had this experience and many ppl told us not to go with y axis still we trusted Ms Priyanka lokhande and yaxis too and we made a disaster decision for life Be aware and do not do any money transaction with y axis you will be cheated like me And yes I have audio recording too where Ms Priyanka lokhande said yes you wil get just a coaching fees wil be deducted Kindly take this ahead and give me justice thank u Was this information helpful? | |||||
Aug 23, 2021 Complaint marked as Resolved Y axis management has contacted me and they have resolved my complaint now I don't have any complaints
with Y axis
Thank you
Pranesh vichare
Monica musale Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Aug 11, 2021 Y-Axis Overseas Careers Customer Care's response Dear Praneshvichare, Please write to [protected]@y-axis.com. Our customer relationship department will address your concern. Regards, Y-Axis Customer Service Verified Support Aug 23, 2021 Y-Axis Overseas Careers Customer Care's response Hi Pranesh, Our Client relationship officer has called you and understood the concerns raised by you and provided you an amicable solution. Regards, Client Relationship officer, Y-Axis Overseas Careers. | |||||
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