[Resolved]  Y-Axis Overseas Careers — unprofessional and callous attitude of jas team and the process consultant team

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	Y-Axis JAS and Process Consultant team

Hi,

I haven't received any call from you even today??? I guess you people are just trying to satisfy your ego by putting my career at stake.

Xavier: is this the type of customer service that y-axis is providing to the customers? I have raising a lot of concerns with the jas team and especially with the the two who are marked in this email. I had clearly mentioned during all my previous conversations but just not heard any time and the manager has also shown a callous attitude towards the clients.

I wanted to show a live example, that is why i am marking you in this email chain. Ravikanth does not even know how to speak to the client and shows some careless attitude. I had already mentioned multiple times that my express entry is file but still receive an email from him stating that the whole jas process will be on hold until the express entry is not filed. This is just ridiculous and so unprofessional behavior. Even before triggering the email, he does not even bother to check as to what content is going across to the client.

I am an iso lead auditor certified for 9001:2008/2015 and the jobs that are being applied are for iso 14001 and 18001 for which i am not even certified on and do not have the expertise. That is week 1 and i had raised a concern and ravikanth manager musheer called up and he says that he would look and get back to me and till date he never even bothered to get back. Week 2, they had applied for only insurance companies which does not even make sense for me as to why do they have to apply when i am not even certified for the same. Just because i have done some domain certifications in my current company that does not mean i have the in depth knowledge of it. I am an auditor and i just have the minimal information about insurance which is required per the job requirement. Even that one as well i had raised the concern and till date i haven't heard from either of them post the below email. I was still expecting a call from them for the whole day but these associates of yours does not even have a moral responsibility of calling and discussing the same.

I had told this several times to the immigration consultant damayanthi and she was kind enough of raising the concerns on behalf of me with the concerned teams but they don;t even bother to respond back.

They are such a pathetic lot that that all the time i need to find out as to what is the progress happening but none of them actually come back with the status on each and discuss the same with the client.

It is not only the jas team but also the process consultant team as well and they get lousy and if we start pin pointing then they would come back that yeah we are working and that's it.

On the whole, i have had a very bitter experience with y-axis right from day 1 of me enrolling and you call themselves as a no.1 immigration consultants and what a shame they have such a bunch o[censored]nprofessional people [jas and process consultants].

Hope to receive a proper resolution to my concerns.

Regards,

Mahendra balaji
+91-[protected]/+91-[protected]