Y Axis Overseas Consultant — immigration process - refund required

Address:	kurumkattumoolayil house nethaji road, palarivattom po, kochi
Website:	nil

Complaint against y axis overseas consultant, hyderabad office - refund needed

Dear team,

Request you to highlight a bitter experience mental stress and money loss happened due to the providing wrong updation to me on this process. I have approached by ms. Bhaswathi one of y axis, hyderabad office on 2019 for migration process to canada (Atlantic piolt programme) on march 2019.in her first call, she has explained the process in brief and she informed that from their end will be giving complete support till end to get the visa to be done. I have taken each and every clarification through mail about ielts score and each process one by one. She informed me that i need only 4band to get eligible in this process. As per n number mail communication and conclusion had with her… i have given my documents for evaluation process by paying an amount of rs.1750/-, in 2 days she informed me that i am eligible to this process. Before processing the same i have asked her clearly what are the eligible criteria in age as well as in ielts score, she informed i am eligible to do the process (Age upto 50years and ielts score of 4 band). With the continuous follow up with her i have paid partial payment of 52000/- other than that i have paid around 15000/- (Iqas eca process) and arrount 12000 for ielts test. Total an amount of rs.1lakh i have spend from my pocket by trusting her words.

I have appeared by ielts score on september 2019 in general category i got 5.5 overall score (R 3.5/w 6/ l 6/ s 5.5) in your document it was clearly mentioned i required only 4band. I have re confirmed it with bhaswathi and she informed me the given score is sufficient to enroll the process.

In between the process your process consultant until i submit my document to iqas was communicating with me, and received good support from him. I was surprised immediately several changes happened to my process consultants like virat, ramesh, pavan etc. Whenever the person joins i keep on explaining about process even they are in dilemma in may times. Any how, i again explained them all the process to get me a good support. I was myself contact iqas to get my eca status until i get positive evaluation report which was received to me few days back.

Job marketing is totally waste : they just pushing my resume to different consultant, i have received many walk in interviews you understand clearly that which is impossible anyway. So, i don’t like to explain much… even not offered any job from their end as discussed in the beginning of process.

Now, the new process consultant pavan he reversed the process and informed me i need to again attend ielts score to attain 6 and above in each subject as we have busy schedule even i am unable to attend any class or go and attempt for next level of exam. I felt this is utter cheating and i never suggest anyone to this company.

When i was trying to retrieve my y axis login i felt ashamed that these people have dismissed my login even i could not able to take any history of my documents inside my login. I have tried to contact them to get my refund several times and the person who is keeping in contact with me giving stories and even no updation received from higher management. I understood this agency doing cheating to people by giving them false commitments.

Hence, request you assist me to get the refund amount what i have paid the the consultant by giving me false information to apply for the process.