[Resolved] Yamaha — Engine stops while rainwater falls on bike ybr.

biswasgc

from Mumbai, Maharashtra

Address:	Khordha, Odisha, 752050
Website:	yamaha customer service

I got Yamaha YBR 110 since 2010. From the day taken out of showroom the bike stops running when rain drops fall on it. The YAMAHA people could not locate the problem nor could it solve it. After around one year it started functioning on it own!
Now the same problem started again. When bike is washed in servicing room, it does not have that problem, but when rain drop falls on it the problem starts.

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Oct 29, 2016

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Yamaha Motor India Customer Care's response Dear Customer,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Nov 01, 2016

Updated by biswasgc User name
Mobile number
Email id : [protected]@gmail.com
Chassis number : ME-15TS0F6A2009651
Nature of Complaint;: bike ignition stops when rain water falls on the bike, engine does not start at all. However, when bike washed with water, it does not have same problem. It started from the first day of buying itself. It lasted for about eight months. Now again it resurfaced in this rainy season. (2) Battery exhausted just at the neck of 12 months warranty period, (3) Inside hook of Right flap (below seat) broken from showroom itself, it was noticed after several months when opened at local repair shop(4) Silencer pipe had to be replaced after two years since it was corroded totally, (5) Chain system had to be replaced after two years.
Concerned dealership : VENUS YAMAHA, CUTTACK ROAD, BHUBANESWAR, ODISHA.
Retail date : regn DATE 28.08.2010
Address (if possible): Qtr. No. 524/A, Retang Colony, PO. Jatni, Khurda Road, Dist. Khorda, Odisha-752050