Yamaha Motor India — Faulty FZ Version 1 2015 model | |||||
Hi, I have purchased a YAMAHA FZ version 1 2015 model from the showroom: Sprint Yamaha, #55/8, Hosur Main Road, Kudlu Gate, Hongasandra, Bengaluru, Karnataka 560068. At the first time itself the delayed the delivery of the bike about one month without provide proper a date After I took the vehicle, with in the first 1000km itself it is braked down, Not starting even with kicker, and if it starts not moving. And instead of service guise came and took the vehicle, I took it to the service center by walk more than 10kms. After the service the told it is solved and will be fine. But after three months at the 4041km it beaked down again same like the previous incident by last Sunday, 29th Nov 2015. With this faulty product of YAMAHA how can I go for a long trip ?. Now I think it is really better if I was brought a bicycle instead of YAMAHA FZ. Was this information helpful? | |||||
Yamaha Motor India customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Hi,
Thank you for your replay and i will sent those details by email. I would like to let you know one more thing that I got a call from service center now( 4.30 pm 02 Dec 2015), after two days from the day they took the bike to service center, and informed me that they couldn't find what the issue is, and now the bike is running fine. And they are not sure it will happen again or note.
Thanks & Regards
Ajin Chacko
Thank you for your replay and i will sent those details by email. I would like to let you know one more thing that I got a call from service center now( 4.30 pm 02 Dec 2015), after two days from the day they took the bike to service center, and informed me that they couldn't find what the issue is, and now the bike is running fine. And they are not sure it will happen again or note.
Thanks & Regards
Ajin Chacko
72%
Complaints
3271
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor