[Resolved] Yamaha Motor India — giving old year battery to me | |||
I have purchase my yamaha SS 125 in 2013 from setco. Details of bike are My name Gurmeet Singh Address B202 West Patel Nagar new delhi -8 Invoice no retial/188/2012-13 date[protected] coupon no 128986 chassis no Me125B053d2004912 engine no 35b5004986 colour black Phone : [protected], [protected], [protected] from may 2014 i am facing some problems in Battery, I went to SETCO showroom patel nagar for complaint of it, they told me to go to EXIDE office, lawrance road. I went to Exide showroom lawrance road on 6/6/2014, they told me that Yamaha has given old battery to you(of year 2012) so we can not change it . they gave me a letter and told me to give it to the ur SETCO showroom they will provide u a new battery. But I went to SETCO showroom they refused to change the new battery and give me ur consumer complaint phone no to contact there because according to them the battery has come with bike from YAMAHA. I called up on ur compaint no[protected] so many time even monday(9/6/2014) at 8 am sharp but received busy and waiting message for 35 minutes (even i had 1 waiting no) but could not talk . So what should I do What is my Fault ? just purchased a YAMAHA. How many step I have to follow just to replace a Battery? I have attached my invoice and exide letter with this mail. Gurmeet Singh [protected], 3, 5 [protected]@yahoo.co.in Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Your reported issue against the complaint No. IC-12452-J4W7 regarding “Battery” has been closed on the basis of our Field Staff Remarks “Customer demand cannot be fulfilled under IYM normal Warranty Policy”
Further for any query or complaint please contact our Toll Free No.[protected] or mail us at [protected]@yamaha-motor-india.com