[Resolved] Yamaha Motor India — no any support from yamaha

sandy2580

from Pune, Maharashtra

Address:

411034

I have purchased fascino on 30th march 17from rajpal autolongue pune and was in follow up with them about 2months for rto registration they have not paid tax to rto now rajpal auto has closed and one new dealer shelar auto has taken over the dealership. And he is not ready to pay the tax as he is saying company is not supporting and i have paid the payment to rajpal autolongue it's now 4 months my vehicle is not registered and no one is taking the responsibility. Yamaha should take care of their customers. They should handle their dealers. Yamaha is the worst company in auto sector. I have suffered a lot for their internal problems.

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Aug 28, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Jul 27, 2017

Updated by sandy2580 Received mail from yamaha auto generated system.. That my complaint has been forwarded to concern yamaha customer care. But it's useless I have complained to yamaha customer care almost 10 times till now... They only answered we are sending the reminder no... to our concern team. It's all useless. Biggest mistake of choosing Yamaha.

Verified Support

Jul 27, 2017

Yamaha Motor India Customer Care's response Dear Sandy2580,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Jul 27, 2017

Updated by sandy2580 These all details are with you only. You are sitting on this. Refer my complaint no. IC30759-N5P0 dtd 16.5.2017