[Resolved]  Yamaha Motor India — Regarding servicing of bike

Address:	Imphal East, Manipur, 795134
Website:	www.yamaha-motor-india.com

Dear india yamaha motor,
This is to bring to your kind notice that i own a new fz fi bike. There is always the problem of waiting for the service. If i want to do service for my bike i have to visit the servicing centre 4 or more days before the serving date and i have to enroll for the same. And of course i wait for my turn on the servicing day and this is not the problem. My problem is i have to come for a distance of more than 20 km for enrolling the same. This is very inconvenient for me and i hope you do understand my problem. Moreover, this is the only servicing centre we have at imphal and the dealer (Pakhangba motors-imphal) is not bothered or the yamaha company is not bothered for the same. If this is the thing, then why is your imphal dealer selling more bikes here at imphal. If you can't make the customer happy then what is the purpose of your business. This is my question. For far flung customer like me, your servicing centre should provide a telephone number for enrolling the same by making a simple call but your imphal servicing centre do not provide any number to the customers. Kindly look into the matter and solve such issues at the earliest. Otherwise, please don't allow to sell yamaha bikes at imphal since the servicing could not be provided to the customers in time. And definely this will lead to the decrease in yamaha business here at imphal
Yours valued customer,
Dr. S. I. Singh
Imphal