Yamaha Motor India — Worst service station and service provider

Address:600100

I don't know whether my job is to go to my office, or to yamaha showroom often for repairing this bike.

This bike has certain problems, which the yamaha service people cannot identify from the beginning of my purchase.[especially the bumpy ride, and the bike which moves towards the right while on drive and also the front break which is ridiculous].Inspite of my frequent visit to the service centre, I am not able to get the service upto my satisfaction. The problems remain with the bike as earlier. I am in a vain...since the problems could not be solved by the authorized service engineers.Rather than solving the problem, they try to convince me that the vehicle is in good condition.
Finally allow me to take the bike to some other authorized centre.

I bought this bike with a pride to own a yamahaR15(since its my 3rd bike in yamaha series).I request you to replace the bike with a new one or do the needful at the earliest.The service engineers of the place, where i had purchased the bike could not identify the relevant problem from the date of delivery of the vehicle.

Also I don't want to go to the showroom from where I bought the bike. I want to get relieved of the problem immediately. If possible, help for my issue.
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Customer,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor
User name Prakash
Mobile number [protected]
Email id [protected]@gmail.com
Nature of Complaint
bumpy ride, and the bike which moves towards the right while on drive and also the front break which is ridiculous
Concerned dealership SAMUKH MOTORS, Medavakkam, Chennai, Tamil Nadu
Retail date August 2015

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