[Resolved]  Yamaha Motor India — Yamaha motor bike no dl 9s ar 4516 reg. Dt 30/01/2014

Address:New Delhi, Delhi, 110045
Website:Yamaha Motor cycle

Chairman and Managing Director
Yamaha Motor Cycle
Surjpur, Noida
UP.
Sub : Complaint against M/s Zoom Roadys Mayapuri Service Maya Puri, New Delhi

I beg to draw kind towards that I bought a Yamaha Motor Cycle No DL 9S AR 4516 Reg. dt 30/01/2014
From your Zoom Roadys showroom Mahavir Enclave, before 2 years ago zoom roadys has service centre also I always take servces for my bike after 2 -3 months clutch plate started create some problem. I have complained many times but they did not take any action, they were misbehaving and said that you don’t know how to ride a bike. Sir I am riding a bike from 25 years. How it is possible that I would not know how to ride a bike. Sir then they were saying there is no manufacturing defect.

I have told them many times there is manufacturing defect. They did not take any action against it.
Even though when, I went again to service centre. They started a showing my mistake like I was the one who destroyed every think. They are saying that clutch plate, cluch katora and pressure plate, Cluch Housing Repair, all are defected . Cost of Repair amount will be 2300/- But there is nothing like that whenever I went to the service station for change the cluch plate I always paid for that.
If I want repair my bike so I will have to pay for that they are not able to give service so why you spoiling
your image.

Every time they are saying spare parts not available (Model is close down)

Now Zoom Roadys Showroom in Mayapur New Delhi

Sir, I want you to take a strict action againt Zoom Roadys and that Manager also.
Kindly Change the parts in warranty

Thanking You,

Name : Devinder Kumar Sharma
Mobile No : [protected]
Bike No DL9SAR4516
Reg Date 30/01/2014
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2016
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Yamaha Motor India Customer Care's response
Dear Devinder Kumar Sharma,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3272
    Pending
    0
    Resolved
    2271
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information