Yamaha Motor India — Yamaha Saluto

Address:635109
Website:www.yamaha-motor-india.com

1. I was purchased Saluto model bike last July 2015.
2. After 10 days in 2nd service I was noticed chock lever tucked-up (unable to operate the chock).
3. At 3rd service on 17.12.2015, when handover below complaints mentioned.
A. Chock not to operate,
B. Poor Mileage consumption 58kmpl manufacturer recommended 78kmpl.
4. After service the dealer return with incomplete work (chock lever disconnected condition) with clarification no response from the service department and mileage went below 50kmpl and fork noise noticed.
5. I was register a complaint in Yamaha web portal about incomplete service.
6. The dear and Yamaha service team contact for service fault correction.
7. After 20 days again I handover to dealer for fault correction, they only replaced chock lever, but the three complaint remain not rectified a. chock till in trouble abnormal RPM raise. b. Fork noise till noticed. c. Mileage went below 50kmpl.
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Customer,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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