[Resolved]  YatraGenie — refunds will not be processed from operator

I have booked two tickets from Chilakaluripet to Bangalore with PNR No: YGT[protected] and YGT[protected] travel date 13th July 2019 komita travels.
I called the customer care number and agent name Saiprathap mobile number +[protected] lifted the call and told they will give 100% refund if I book again with them.
So I have given his phonepe account details and transferred the same and booked the tickets luckyly. But I didn't get my refund back upto now.. surprising not connecting to then again.

Kindly help me the same.

Thanks,
Tirumala
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Aug 7, 2019
Complaint marked as Resolved 
Thanks Resolved. Special thanks to Sai Pratap from Yatrageni
YatraGenie customer support has been notified about the posted complaint.
Aug 03, 2019
Updated by Tirumala Rao Pedavalli
Not got refund to me upto today... Just showing status as cancelled. But no money refund upto now.

Please help me same.

Thanks,
Tirumala

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