Yatri 4 Travel — did not provide hotel booking confirmation post several followups

Nirmala N Sharma

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	yatri4travel.com

We have received your payment successfully. Below are the transaction details:payment id:y4trm0374

Package description:5n6d hotel booking voucher

Transaction type:via website

Transaction amount:inr 12, 999/-.

Transaction date: 15th jan, 2018

Please note, it might take upto 5-7 working days to deliver your documents.in case you have ordered multiple offers, they may be delivered to you separately.

We care for you, for any questions, you can contact directly customer care at: 0120– 4213369 or [protected]@yatri4travel.com (10:30 am to 6:30 pm - mon to fri). We would love to hear from you!

Thank you,
Regards,

Devesh mahajan

+91-[protected]

Sales & promotion team

Yatri 4 travel

Phone: +[protected]

Email: [protected]@yatri4travel.com

Timings: 10.30 am to 6:30 pm, monday to saturday.

This confirmation i have received but when i sent mail for booking confirmation no reply, now when i am calling on given numbers no one is answering the calls.

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Yatri 4 Travel customer support has been notified about the posted complaint.

Mar 14, 2018

Updated by Nirmala N Sharma This Company is totally fraud and does fraudulent activities to grab the money from the Customer and does not fulfil commitments given by its representatives.
To grab the money from the customer the company's representative commits several commitments over the calls but at the time of fulfilment of those commitments post receiving payment from the customer, they demand emails containing all the commitments in writing and does not provide services as committed and demand more money to provide services as committed. This Company's motive is to Trapp the Customers and grab money from them and does not refund the amount of Package though does not provide committed services. No one should go for any booking through this website and company as totally fraud and fake.

Mar 14, 2018

Updated by Nirmala N Sharma Mr. Devesh Mahajan, as a representative of this company, does not answer calls and SMS post receiving money from the customer at the time of fulfilment of commitments given before taking money from the customer. other employees such as operation and support de[partments keeps on sending useless and contrary email to the customer. This company including all employees are fraud and given proper training to grab the money from the customer and make customer fool. This company harass customers by grabing money and not fulfillimg commitments given by the authorised representatives of the company.

Apr 05, 2018

Updated by Nirmala N Sharma This Company is total fraud company, its motive is very much clear which is trap the customers and grab money from them, not to fulfil commitments and on request to fulfil commitments by customers the company threatens the customers. Strong action should be taken against such company, innocent people are losing their money and it may be consequences of very serious actions by the customers by the way of losing their lives.