[Resolved] Yatri 4 Travel — fake company please help me to get my money back | |
I have purchased a package of 3N4D hotel booking package. 1st time I did request to book hotel in the month of January 2nd but they rejected my request. 2nd time I requested again to book hotel in the month of January 17 but they did not reply to my mail. I tried to call there executive John but this time he did not receive my call. after lot of try once he received my call and and talked arrogantly. And told me all hotels are booked and ask me to booked a hotel next time. 3rd time again I requested to book hotel and this time he is again not replying to my mail also not answering to my call and now he blocked my number. Now my package will expired after few days and at that time I will not be able to utilize the service. I would like to request you please help me to get my money back. Thanks Ashish Bingewar Was this information helpful? | |
Jan 6, 2020 Complaint marked as Resolved Yatri 4 Travel customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 Yatri 4 Travel Customer Care's response Dear Mr Ashish Bingewar, We are extremely sorry for the unpleasant experience you might have had as you booking could not take place and went rejected as you have apply for the booking under the blackout period. As per the terms and conditions, No booking will be entertained during the blackout days. Now, as per your recent conversation with our customer care team, You have changed you dates and looking froward to get the availability of Jan 17, 2018. Our customer care representative already told you that we have accepted your booking request for Jan 17 but we booking availability to be confirmed and will be issued after Dec 31, 2018. Please be informed that for the dates after Jan 15, the reservation chart has not yet come. For dates after Jan 15, request you to wait till first week of Jan and we will share you with the available options. You are requested to wait till Jan 07, 2018. We'll call / Email you to share an update on the same. We value your association with Yatri 4 Travel and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us at [protected]@yatri4travel.com We would request you to kindly mention this subject: ONLINE SUPPORT with your Payment Id whenever you email us for the quick response. Please note our customer care number is[protected]. Regards, Dhruv Sehgal Yatri 4 Travel Online Support Team Web: www.yatri4travel.com Phone: +[protected] Email: [protected]@yatri4travel.com Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday. | |
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