[Resolved] Yatri 4 Travel — holiday packages

Aasma Shaikh

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.yatri4travel.com

Today was the checking date and the driver who was coming to pick up was asking for money from the customer and we have been told that you have to pay nothing all the things are inclusive in the package of 18000 for 6nights and 7 days.
One of your agent named devesh has booked package and now the payment for the
Pickup and drop he has not arranged and now the family has to wait for 2 hrs on road and the customer has to pay to the driver
Is this your services on the first day of the tour very bad services and the agent names deveah is also not answering the calls
Kindly look in to the matter and solve the problem

Was this information helpful?

No (0)

Yes (0)

Oct 16, 2017

Complaint marked as Resolved

Devesh Mahajan had called us and solved the issue

Yatri 4 Travel customer support has been notified about the posted complaint.

Oct 14, 2017

Updated by Aasma Shaikh What abt the complaint not resolved yet

Oct 14, 2017

Updated by Aasma Shaikh This is my booking id y4trm0323
In the name of aasma shaikh
Kindly give me my hotel booking details as my check in date is 21st october as per devesh the agent from your company the company will provide hotels along with car and driver for sightseeing and breakfast and dinner as well but now after the payment of 2 packages devesh is not picking up the phone and nor answering the whatsapp messages
Kindly check and provide the details of hotels and also the driver for sightseeing
Pls do the needful asps

Oct 14, 2017

Updated by Aasma Shaikh Pls give me the hotel booking details for 21st October 2017

Oct 15, 2017

Updated by Aasma Shaikh Booking id
Y4trm0333. Azaz ahmed shaikh
And booking id
Y4trm0323 aasma yusuf shaikh

Kindly provide us hotel booking details dated 19th october to 27th october
As we have taken the package for 6 nights and 7 days
As your company agent
Devesh mahajan is not picking up the phone nor the answering the whatsapp
We have already paid for 2 package.
Pls do the need full for sam5

Aasma

Oct 15, 2017

Updated by Aasma Shaikh Not resolved kindly forward it further how it is showing resolved when is ia not resolved

Oct 16, 2017

Updated by Aasma Shaikh Complaint resolved by Devesh Mahajan