Yatri 4 Travel — Non receipt of confirmation after comlaint | |||||
Date of the incident 30/10/2015 Client number [protected] I was offered a vacation from Yatri4travel for 3 nights and 4 days. i shown interest and i was asked to choose from the list of hotels and i chosen Club mahidnra varca goa and made a payment of rs 8999 through net banking. i was given payment confirmation which read as follows. Dear Member, Congratulations & Thank you for being a valuable part o[censored]s !! We have received your payment of INR 8, 999/- for the holiday package . Your Payment Id Is:- Y4TA5305RL (Please note the Payment Id no. for future reference.) You will receive your package welcome kit within 5 to 7 working days !! Warm Regards As Always, [protected][protected]- Ankit Jain 91+[protected] as evident i was to get the confirmation letter which is not sent to me even after 18 dyas. i tried to contact the company but no body is answering the phone. all i want is refund as i have already made alternate arrangements i am reachable at [protected] prakash Was this information helpful? | |||||
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Yatri 4 Travel customer support has been notified about the posted complaint. | |||||
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Hope this find you all well!!
This is with reference to your booking placed with Yatri 4 Travel against Payment Id's: y4ta5305rl
We have cross checked with all our correspondence and we did not find any written confirmation from our end that we are providing you bookings in any specified hotels Please be informed that we work on promotional availability.
By doing the registration for this offer you are agreeing to Yatri 4 Travel's Terms & Conditions
Hence, we will provide you refund Booking in future according to the booking availability.
Further, we would also like to inform you that, Consumer escalations and disputes, if any, shall be subject to the laws of India and jurisdiction of Gautam Budh Nagar Courts only.
Yatri 4 Travel reserves the right to alternate dates and hotels, in case of no availability (Under exceptional cases).
The bookings of the hotels/Resorts which are in list and other collaborated properties is strictly subject to availability.
Please note that TnC mentioned in the booklet are applicable. Please refer to the same and abide.
We value your association with Yatri 4 Travel and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com
We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Note : Yatri 4 Travel reserves the right to alternate dates and hotels, in case of no availability (Under exceptional cases).
Warm Regards As Always,
[protected][protected]
Dinesh
Yatri 4 travel
www.yatri4travel.com
[protected]