[Resolved]  Yatri 4 Travel — not providing vouchers.

My id no. Is y4trm0555. I have booked 3 nights 4days package from them by giving rs. 13500 in june. I had send the hard copies on august for getting hotel allotments for september, but they told us that the dates are too hear and they can't provide us the listed hotels and gave us the names of some third class hotel names. Since we are on a family trip we can't accept that type of hotels. So we post poned the trip to november 8-11. Till now we haven't received any information from them. They are not responding to our emails or calls. So we need refund of money. We don't need your valuable service. We are not able to give another dates. Refund my money at the earliest.
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Jan 4, 2020
Complaint marked as Resolved 
Yatri 4 Travel customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
Yatri 4 Travel Customer Care's response
Dear Mr. Manoj,

Thanks for your email.

With reference to your last email, as per your request, We have already raised a callback request toward the concerns person. You will be contacted within 24-48 business hours of your request. We'll try to resolve the issue as soon as possible.

In case you need any further clarification for the same, please do get in touch with our customer care on[protected] or e-mail us on [protected]@yatri4travel.com (Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.)

Regards,
Dhrub.
Sr Executive
Online Support Team
Yatri 4 Travel
Phone:[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.
 
1 Comment

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I am pravin kanchanlal jadav my booking id- y4trm0576 by devesh mahajan his phone no- [protected]allready i paid 27000 but not get hotel confirmation and not get tour itienary and not recived call custmer care and devesh mahajan your fraud company then send me my back payment refund
haresh m vachheta's reply, Nov 25, 2019
what is my status for packages

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