[Resolved]  Yatri 4 Travel — Request to use your service in future payment id 31634539

Address:344001

Dear sir,

Please reply me

Phone no not received within 7 days and not response email
Hope this email finds you well!!

As per our telephonic conversation with you, we would like to inform you that due to unavailability of the hotels, we was not able to serve you this last and would request you to use our package in future till june 30, 2016. You need to follow terms as well as the proper booking procedure to use your hotel booking services.

You paid the amount of rs. 11, 999/- for 2 adults for 6 nights / 7 days.

Please note the following points in order to obtain this offer:

In order to obtain this offer, the booking request voucher must be completed (With keeping the below mention points in mind) and mailed to the yatri 4 travel at the address given.
Please mention your booking id on the form i. E. Your membership id.
Provide all your details i. E. Name, address, contact details, email address.
Write down the number of dependents i. E. No. Of person traveling excluding you.
Please provide with two different dates and destination.
Please note: fill the column according to your priority. We always try to book the customer on their first preferred travel date and destination.
Please ensure that there is a minimum of 4-7 nights’ difference between the 1st and the 2nd date.
Please provide two different destinations not the resorts / resort name.
Please ensure that the first preferred date chosen by you is at least 30 days away from the date your are sending the booking form i. E. A minimum of 30 days advance booking is required for any booking. E. G. If your 1st preferred date in the booking form is 18th april, then your booking form should be sent to us on or before 18th march.
Please don’t forget to put down your signature in the booking form
All the booking request has to made at minimum 21 and maximum 30 days in advance from the date of travel.
Any person taking advantage of this promotion does so under the complete acceptance of the terms and conditions.
Strictly one booking per voucher and house hold. Only one voucher will be accepted per mail.
A confirmation letter will be issued in the name of the applicant by our reservation office and all recipients are required to carry the original of the same to be produced at the time of check-in at the hotel. Details of the hotel and the destination will be mentioned there in. The status of a particular booking will be informed to the holder of this offer 10 days before the date of check-in.

We value your association with yatri 4 travel and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com

We would request you to kindly mention this subject: online support with your payment id whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Warm regards as always,

Ganesh singh
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Aug 8, 2021
Complaint marked as Resolved 
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Yatri 4 Travel — A big fraud

Not responding phone calls. not providing resort list
Dear Mr. AMIT GOLECHA,

We regret the delay. We assure you, we are working towards your concern. We always ensure that our customers get all the benefits. Please allow us some time to get the details checked.

We'll call you to share an update & ensure a fair resolution.

Regards'
Dhrub.
Dear RAHUL SARDA,

This is to regards to your last email dated Tue, May 3, 2016 at 4:19 PM, Where you was looking for booking process but we would like to inform you that your package with Payment ID Y4T1673JB & Y4T1674JB has been expired and just because of this issue, we were not able to process your request further for the bookings.

Your subscription to Yatri 4 Travel for holiday package has been expired on June 6, 2016. Moreover, we did not find any communication for any extra validity extension provided to you from our team.

Your Membership details:

Your Payment ID: Y4T1673JB & Y4T1674JB
Your Name: RAHUL SARDA
Package Amount: INR 15000/- for two holiday packages of 3N4D {7999 for 3N4D & 7001 for another 3N4D (Spl. discount offer for combo deal)}.
Date of purchase: Aug 6, 2015 (Valid for 10 Months)

We're always very sorry to see a member leave. You can renew your membership after paying the package cost, if In case you want to use the same in future.

Note: Strict legal action will be taken against the customer, who fraudulently or dishonestly makes any claim for Service / refund, which he knows to be false and not applicable under Yatri 4 Travel's rules.

Warm Regards As Always,
[protected]------
Dinesh Wahi
Sr. Manager
Online Support Team
Yatri 4 Travel
Phone: +[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.

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