Yebhi.com — Amount in my wallet not returned after returning the purchased item

Website:

yebhi.com

On 04-Jan-2014, I bought a pair of shoes against order no. YBH5059469 and returned back due to size issue.
My wallet was filled with amount of INR 1299, and life time validity to spend that amount was informed.

Now wallet is replaced by Y-coins and it is showing zero coins in my account but I have not used my wallet money.
I mailed twice but there was no response from yebhi support team and phone numbers of yebhi.com is also not working.

I wanted to avail that amount is sale season but due to ignorance and non-responding behavior from yebhi.com, I missed the season.

Kindly support as support team from Yebhi.com not responding.

Thanks & Regards
Vinod Choudhary