Address: | Mumbai City, Maharashtra |
I ordered 4-5 items from this store but when i received the items one of the item was wrong. As it was coming in 30 days return policy. I tried to contact them but their phone no. were not working, so I sent mails but no. reply at least 15 mails I had sent but not a single reply i got. So i started searching online their alternate costumer care no. and daily in between 10 to 5 i used to try their no. After 15 days I got through their no. but they rudely refused to return and told that policy has changed now. I told them, when I purchased it was clearly under 30 days return policy, so now if you have changed your policy at least you should have some provision for purchasing under old policy.But they were so rude and not interested to even listen to me.
So now I have no choice but to keep these things although it is of my no use. Was this information helpful? |
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