[Resolved]  Yebhi.com — cannot return the wrong product sent

Address:Mumbai City, Maharashtra

I ordered 4-5 items from this store but when i received the items one of the item was wrong. As it was coming in 30 days return policy. I tried to contact them but their phone no. were not working, so I sent mails but no. reply at least 15 mails I had sent but not a single reply i got. So i started searching online their alternate costumer care no. and daily in between 10 to 5 i used to try their no. After 15 days I got through their no. but they rudely refused to return and told that policy has changed now. I told them, when I purchased it was clearly under 30 days return policy, so now if you have changed your policy at least you should have some provision for purchasing under old policy.But they were so rude and not interested to even listen to me. So now I have no choice but to keep these things although it is of my no use.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yebhi.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    341
    Pending
    0
    Resolved
    100
    Yebhi.com Phone
    +91 12 4387 7500
    +91 12 4468 3400
    Yebhi.com Address
    Plot No-888, Udyog Vihar - Industrial Area Phase 5, Gurgaon, Haryana, India - 122001
    View all Yebhi.com contact information