Yebhi.com — Received faulty product order no: ybh5735969

I purchased a two watches from yebhi.com Order No: YBH5735969 on 9th aug 2014 and received the same on 14th aug evening. But one of the watch was not functioning i raised the compalin on 16th of august since 15th of August was national holiday.The customer care officer mr. shakti suman told me to take the snap shot of the watch and to email with my complain to [protected]@yebhi.com i did the same on the same day.After two days were gone by i called the yebhi after many calls they pickup the phone and i talked with mr, Mahaboob he told me to visit the local watch repairer and get the watch repaired from him at the expense of the yebhi.com I did the same i visited the local watch repairer he checked the watch and told me that the expenses will be around Two hundred rupees. I told him that i will bring the watch after having a talk with the yebhi customer care, he charged me Rs 50 for checking the watch.after that i talked with customer care officer of yebhi telling him about the situation he kept me waiting for more then ten minutes and replied that the company will pay a gift voucher of Rs 50 only and will not ber the full amount and also refused to take back the product.Now i dont know what to do to get my full refund along with the other chargeskindly help me outHARISH AGARWAL
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