Yebhi.com — Wrong & defective product forcefully sent by Yebhi

Address:

Chennai, Tamil Nadu

PEOPLE PLS DONT BUY FROM YEBHI... THEY ARE REALLY FRAUDS. I ordered for a Pigeon Kitchenmate PLUS Mixie (Order number YBH5296890 ) but I received a Pigeon Kitchenmate Mixie. Since Yebhi's return policy is 30days, I raised the return request online about 2 days later to return the product as I was unwell. But later when I called them to confirm the return, they said that, I need to have called within 24hrs of receipt for a damaged product. When I said that the prdt that I have received is not damaged but only wrong, they said that I need to send snapshot of the mixer. I sent that mail too. Later, the reverse pickup happened. But even after 8 days of return pickup, I neither received the replacement or refund. When I called Yebhi, they said that the same prdt is being shipped back to me coz as per policy, I need to have called within 48hours. When I quoted that there is no such rule written in their website for the same and it only states 30days return policy, they then changed the plot to say that I have sent a used product. I was completely shocked. When I argued with them that i dint even take the product completely out of the box, they later said that 2 lids of the jars were missing in the pack I sent. When I said that I packed it in the same received condition with all parts received and 3jars with lids were there, they said denied it and said that they are shipping the same product back to me - Now iam receiving a WRONG PRODUCT AND A DAMAGED ONE. They are literally offending customers and treating them like cheaters where in the real scenario, YEBHI is only THE MOST BOGUS COMPANY. I have also registered a complaint in the government consumer court. Whether or not I get a redressal, I will be little relieved that I have tried to stop atleast 1 person from getting cheated by this website.