Ylg India — horrible staff and managers

Address:

560017

YLG at Old Airport Road behind Leela Palace has a culture worse than a govt office. Its running on the will and plea of the manager there Ms. Chandrika. She oftens takes in pre-billing facility and denies the service later on. I had an appointment on 19th July 7 15pm taken 3 days prior. On reaching at 7 20pm I am being told that i am late and should leave. I have been visiting this store for last 7years and yesterday was my last visit. They call themselves a big chain but are not able to maintain any rules regulations or customer service. Incident like these have happened many a times in past but no action has been taken. They took 1999/- Rs. worth of billing in terms of offer and then denied me service. Its more like a easy money making business than any salon.