YU Mobiles — About no replacement and no repair of my yu yunique mobile under warrenty | |||||
Hello sir i m sukhdev from gurdaspur, punjab. sir i bought yu yunique mobile from snapdeal on 6th oct. after using 1 month and 14 days it is dead now. service centre not providing service now they are unable to flash software in it. now i turned to yu televenture customer care.they promissed me they will provide replacement in 12 days almost 16 days gone from the waybill generated. they generated waybill on 23 nov..sir when i call to them they always said wait for some time..but not dispatching it, my complaint ticket id is 1690354 and waybill no is [protected] of delhivery.com couirer services. sir i belong to very poor fmily i m post graduate but unemployed yet so i need my device very badly..bcz i need a smart phone for my career making..please provide me replacement soon. thnx in advance sukhdev cont [protected] Was this information helpful? | |||||
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team