[Resolved] Yu Televentures — Bad service | |||||
Dear sir/medam, maine yesterday apna mobile only update hone k liye sarvice center par dala tha. but unhone mere mobile se andar ka samaan nikal liya.aor mobile dead kar diya.sir sarvice center walo ne yesterday job sheet numbar bhi nahi diya tha.aaj maine jab yucare par call kiya.tab unhone hame jobbsheet k bare ask kiya. tab me aaj center jakar aapke yucare ke kahne par jabran jobsheet collect ki.ab dead mobile ka me kya karta.hamare near sarvice center dossra koi nahi uske aabbhav me maine unke yahaa mobile chhod diya.sagar mp pin-470002 k aas pas onle 1 sarvice center hain.aapka sabse ghatiya sarvice center yahi hoga. aap chaahe to chek kar lena.ham experience k aadhar par aapko bata rahe.yuhi nahi bol rahe.jobsheet aaj ki date ki hain.usme unhone likha hain.cell power swich off hain.jabki cell jab diya tha.chaalu tha.ekdum sahi tha.ye only apne business k liye aapka name kharaab kar rahe.aap apni technical team se test karaa lena.me bhi police officer hoo.galat nahi kah rahaa hoo.na mere paas itna time hain.ki mail type karta.sahi service dena aapki jimmedaari hain.na ki only mobile sell karna.jab ham jaise jaankaar logo k saath aapka center aisa kar rahaa hain. to seede saade logo ka kya kya na karte honge.aap mere mobile ki jaanch karaaiye aor mujhe ab bekaaar head set nahi chaahiye.inhobne mere mobile ki battery bhi badli thi.jo maine turant chek ki.phir bahaane bannane lage.aap ptaa kar lena mujhe compalsation me new headset lolipop version aor volte model chaahiye isi colour ka.jiske liye me sarvice center aaya tha.dead mobile ka me kyaa karoonga.jab aapka center hi aisa karega.to btaaiye ham kya karenge.ab mujhe 21 days wait karnaa hain.tab tak me kyaa karoonga. job sheet numbar- N[protected] jo maine bahut muskil se liya.nahi to mere paas koi proof na hota.aapka sarvice center manmaani kar rahaa hain.aap tak complain karna meri jimmedaari thi.nahi to sab bchalta rahega. mujhe new headset hi chhiye kyoki ye aapke authorized sarvice center ne kharab kiyaa.aap samjh lo.kyaa sahi hain kyaa galat.aap puri tarah jaanch karke koi antim nirdhay lo.plz aapke center se poora sagar distrb hain.ek baar aap chek jaroor kar lena. plz help me sir plzzzzzzzzzz.aor ho sake to aap iss sarvice center ki jagah kahi doosre sarvice center mera mobile chek kara lo to good hoga, is center par mera bharosa 0% hain mujhe resoulation turant chahiye.aap plz dhayaan de.maine bill aor jobsheet upload kar di hain maine aapko galaat jaankaari nahi di.aap plz iski jaanch apni technical team se jaroor karaaaye. mera mobile no-[protected] sachin kumar pandey sub inspector gopalganj sagar. Dear Mr. Pandey, Thank you for writing to YU Support. Reference Ticket id: 2910830 This email is in reference to the concern regarding “Job Sheet Status” of your Yureka Plus device. We deeply regret for the inconvenience caused to you. We would like to inform you that your case is under process and it will take 10 days to rectify the issue in your device. You will receive your device as soon as possible. We really appreciate your kind support and patience. We assure you to provide best possible solution regsrding your device. You can also check the status of your device by visiting below mentioned link: http://jobstatus.yuplaygod.com/ Note: Kindly enter either Job Sheet Number or device IMEI to check the status. Also we do not provide support for extended warranty and on site service is currently unavailable. We take your feedback regarding Service Centre issue. Please refer to forums.yuplaygod.com for any support related queries. Best Regards, YU Support On Mon, 26 Dec at 8:32 PM, sachin pandey wrote: Dear sir/medam, maine yesterday apna mobile only update hone k liye sarvice center par dala tha. but unhone mere mobile se andar ka samaan nikal liya.aor mobile dead kar diya.sir sarvice center walo ne yesterday job sheet numbar bhi nahi diya tha.aaj maine jab yucare par call kiya.tab unhone h Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved YU Televentures customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 YU Televentures Customer Care's response Hi Sachin!Sorry for the trouble. We have escalated the details to the service team and our representative will update you. Thanks, Team YU! | |||||
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