Yu Televentures — No refund of money since oct, 2015

Address:Udaipur, Rajasthan, 313001
Website:yuplaygod.com

I purchase one YU JYUICE Power Bank 10000 MAH from YU Televentures through snapdeal dt 04.10.2015, but it was not working properly so complained to snapdeal they gave me a customer care number of YU Televentures, when i called the send me a form to fill and send to their email id which i have done after that i receive mail and company ask for return material through their person who will come and collect which they done,
Now company is not refunding my money since 7 month
detail of product is follows

As discuss with Mr Ankit my complaint no. 1665168 for YU JYUICE 10000 MAH POWER BANK is not working at all kindly replace my device as fast as u can. desired details as below
Issue reported on (Name of the Device/Accessories): Battery Power Bank
Swap Required For: Replacement
Device Color: Grey
Name: YU JYUICE 10000 MAH POWER BANK
Mobile no.:- [protected]
Alternate no:- [protected]
Email id:- [protected]@gmail.com
IMEI 1: [protected]/53
IMEI 2:
Address: 303 Vinayak Business center, Pula Road, Fatehpura Chauraha
City: Udaipur
State: Rajasthan
PIN Code: 313001
Preferred Visit Date: 24/11/2015
Preferred Visit Time: 11 to 4 PM
Date of Purchase: 04/10/2015
Attachment of Invoice*: copy attach

Reference Ticket id: 1691277

Generated waybill no. is[protected]


juice 10000 swap pickup generated

you can track www.delhivery.com
for further information you may visit our forums.yuplaygod.com
thanks and regard
yu support

Best regards,

Adv Vishal Garg
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YU Televentures customer support has been notified about the posted complaint.
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Comments

Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU
Sir YU team has promised that their representative will contact me very shortly but still they have not called up,
this YU team always promise to call but never called up. Now i want my hard earn money back + compensation of Rs 5000/- for wasting my time and give mental harassment.

Adv Vishal Garg
Sir YV team has not contact me till today in spite of promising me, kindly tell me where i m wrong and how company can cheat to consumer in india,
kindly protect our consumer rights and prevent such activities by penalizing them.
Sir I want my hard earn money any how, i can go to any extant for my money because in india no any foreign fake company can cheat me like this.
I want my money back please guide me how i can and wht should i do next, how you can help me out.
This YV team is taking me and you very easy.

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