Yu Televentures — phone not charging battery draining

Address:

Mumbai City, Maharashtra

I brought yu5200 last month from last 10 days i am suffering the phone is not getting charged it hardly charge to 10 percent. Called the customer care they told charging issue they said is an hardware issue can we cant solve it please visit the service center he gave me the timing and ask me to reach between 10 to 7 i reached at 6.30 vashi servivedesk. The lady at the service desk said service desk is closed even though it was open i traveled so far to after my office time. Wasted my money by buying this of this phone and now wasting time and dealing with this all the service desk people who are not supporting at all. Please stop selling this battery issue phone do the proper testing. I want my ph problem solved. And plaese train your service desk. How to deal with customer.