Yu Televentures — Yu televentures not providing on-site service for their yu (yureka) products | |||||
I registered a complaint for my yureka phone and ask them to send the technician to my door-step but they denied and said the policy has been changed. I purchased yureka plus in august 2015 and was told and it was also written in the policies of the company, that they will provide on-site support for one year from the date of purchase. But now they just want me to submit the handset to the service center where they will be submitting it for minimum 3 weeks I want yu televentures to look into it or else i will be complaining it to the consumer court. Was this information helpful? | |||||
|
YU Televentures customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
Comments
Yu Mobile — Poor consumer service
I have damaged my phone screen physically so I lodged a request for repairing and they told me that there technical team will call me in 48 hours and its now 16 days and I didn't got any call back .Yureka Mobile — Display goes blank whenever I receive send calls
I bought yureka mobile from amazon however iam unable to take calls as the display goes blank whenever I receive or send calls kindly help Regards Porus Hi,
We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.
Team,
YU
We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.
Team,
YU
Yureka — bad service
How pathetic your service are. It has been pending from lot of days. Ticket ID1012682and 1045129 your people not giving reply to emails despite sending lot of reminders also...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
893
Pending
118
Resolved
196
View all YU Televentures contact information
Yuplaygod — My phone is not catching any networks
I purchased my phone on 26 july 2015 from amazon when it came after 1 week this problem of network started i called to custamer care they told me the steps but that din't work So i please request u to repair it .