Yu Televentures — Yuphoria 5010A

Address:	New Delhi, Delhi, 110059
Website:	yuplaygod.com

I bought this device in Oct 15 and from the first day I am facing problems in making internet based calls from this mobile (Whatspp, IMO, Hike etc). The problem in this mobile is when such calls are made the mic and speakers do not produce sound. When u make a call the other party see and hear their mobiles ringing and answer the call but you cannot hear them. Likewise when some one calls u on your mobile it rings but again mic remain muted. Sometimes when u put on call to speakers u hear voice of other party but not all times. I have made so many complaints to YU reg this problem but they have one stock reply that they do not render assistance for third party apps without realizing that problem is with their hardware/software which needs to be fixed. WhatsApp is being used by million of people worldwide and if issue was there with their app it would have made headlines by now. Yu Play Forum is full of such complaints but Yu remains adamant on this issue which is not liked at all. Yu should recall all mobiles if problem is with their hardware on Yu 5010A or update/upgrade software immediately.