Yu Yureka — Unauthorized charges still in warranty
A
abhisgi
from Delhi, Delhi
Address:
Agra, Uttar Pradesh
Website:
yuplaygod.com
I've bought yureka on 27feb 2015. After 2 months there was charging issue in charging jack. Then i complained to YU care and they replaced my phone. but now i got same charging issue in the replaced mobile, but now they said that you have to pay Rs 5999 to replace. my phone is under Warranty and there is neither physical damage (tear & wear) nor i've used it roughly.
when i said that i've already replaced for same problem then they said you are replaced before 3 months and now term and condition has been changed so you have charged for that. my complaint no is 1355533.
name- Abhishek
Mob no.- [protected] / [protected]
plz help me sir!!!
+2 photos
Was this information helpful?
No (0)
Yes (0)
YU Televentures customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment