Yureka Yu — Not getting any support

Address:

Bangalore, Karnataka

Hi Sir/Madam, I had bought one Yureka phone in feb and since then I have one HW issue related to MIke. Which should have been address by that time itself but no body cars in Yureka support team. I had raised complaint also & Referance Ticket id: is 51879. I have been talking to customer care since March and there is no resolution yet. Problem is very straighforward that my Device mike isn't working from day 1. Initially I started talking to Yu support verbally but later seeing that there is no record and not getting proper support I started tracking over email. Please help!