[Resolved] Zaakpay.com — Extra cash debited and still refund amount not received

Priyanka57

from Aurangabad, Maharashtra

Address:	Jalgaon, Maharashtra, 425001
Website:	domino's zaakepay.com

What irritating service you give to your customers for refund of double deduction amount. Since from 14th Dec.2016 I'm asking you to give me refund amount but no response from your side and with this all you BS debited more cash from my account that amount was 34000/-. What fake type of company your's is which ditch the customer and create more issue's to them.

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May 9, 2017

Complaint marked as Resolved

Zaakpay.com customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by Priyanka57 On 14th dec 2016 i had done online payment of domino's at jalgaon location which has deducted twice time as well as still returned amount i've not got yet and i can't reached to you by contact no. You had provided on internet please contact and provide proper service to your customer's with up-to-date details. For any, ore details please contact on this no.[protected]

Verified Support

Dec 19, 2016

Zaakpay.com Customer Care's response Dear Sir/Ma'am,

This is with reference to your query regarding double deduction amount.

Please be informed that the said duplicate transaction has been refunded from merchant side which will be credited back to customer's account within 7 to 15 working days as per bank refund policy.

Thanks & Regards
Team Zaakpay

Dec 20, 2016

Updated by Priyanka57 how much amount you will pay to me? Just because of you I lost my 34000/- what about that will you that also to me. Some of your employee has hacked my ATM card n debited amount from my account which was not less its a bulk amount 34000/-.

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Comments

Ramanagesh

from Bengaluru, Karnataka

Hello, I am Ramamani K N . I had made payment by my debit card to the merchant through your link, which I was received from same merchant. as on 21st January 2017 for about Rs6900. Amount has been deducted from my bank account. And also I received successful payment message. but the merchant not yet received the amount. Please look into the issue. Make payment as early as possible. Thanking you.