Zaakpay.com — IRCTC refunded not credited in my account

Address:

Surat

Respected sir
The 3779 amount was deducted from my account number on date 12 August for the purpose of railway ticket booking. The mode of payment was From HDFC netbanking
After cancellation of ticket on 12 August 2020 a refund amount 3520 initiated by IRCTC are given below

Refund id [protected]
Ref No: ZP5ac[protected]b
Refund Amount 3520

The refund amount is not yet credited to bank account. Kindly do needfull