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Zaakpay.com Complaints & Reviews

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Last updated Feb 14, 2024
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Zaakpay.com reviews & complaints page 3

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L
logesh91waran
from chennai, Tamil Nadu
Jul 1, 2022
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Unblock my card

Address:36/27 vaneeyar street,, 1st floor,, kaladipet,, chennai-600019

Please Unblock my Mobikwik Transaction blocked by Zaakpay...
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I
Irshadrather
from Baramulla, Jammu and Kashmir
Jul 1, 2022
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Credit card blocked

Transaction failed because this card has been blocked by zaakpay...
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S
shailesh925b
Jun 29, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC Refund Issue--Zaakpay

Hi,
I haven't got the refund amounts for two tickets the transaction date was 25th May 2022 I have raised a complaint many times but no answer.

After complaining via twitter i got to know that IRCTC had already instructed Zaakpay for Refund but the same hasn't been processed yet from payment gateway, Its already a month passed still waiting for answer

Hope so this will solve the issue....
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S
shailesh925b
Jun 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zaakpay IRCTC Refund Issue

Hi,
I haven't got the refund amounts for two tickets the transaction date was 25th May 2022 I have raised a complaint many times but no answer.

After complaining via twitter i got to know that IRCTC had already instructed Zaakpay for Refund but the same hasn't been processed yet from payment gateway, Its already a month passed still waiting for answer

Hope so this will solve the issue....
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M
manishnitrkl
from Navi Mumbai, Maharashtra
Jun 28, 2022
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Refund from IRCTC has not credited (Transaction ID - 10003342165034)

Dear Team,
I have done cancellation of Train Ticket on 31st May 2022 and refund has not credit as on date. IRCTC Customer Care team says that credit instructions have given to payment gateway i.e. ZAAKPAY.

Details of Transactions are as follows:
− Transaction id: [protected]
− Refund Amount: 4, 005/-

Screenshot of refund status at IRCTC app is attached....
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L
Lalit m bhatt
from Haldwani, Uttarakhand
Jun 27, 2022
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Unblocked my black zip card

Sir,
Please unblocked my zip black card blocked by zaak pay

Please short out my problem as soon as possible...
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P
pekati
from Hyderabad, Telangana
Jun 25, 2022
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Zip Black Card blocked

Address:Amberpet Hyd-13

Zip Black was Blocked
Please
Unblock the Black Card...
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B
Bijay kr sharma
from Jharsuguda, Odisha
Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancel ticket

Address:Pahadi mandir colony, Jharsuguda - 768202

Sir,
Pls find here the attachments, the proof of cancel tickets.Pls arrange to refund the said amount...
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K
Kadduu singh
Jun 20, 2022
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Mobikwik zip black card blocked by zaakpay

Address:Muktsar.rupana

My mobikwik zip black card is blocked by zaakpay . I have facing some isuu to money transfer wallet to bank transfer .plzz unblock my card .mobile no.[protected]...
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B
Bini ammu
Jun 20, 2022
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Mobikwik credit card

My mobikwik credit card has been blocked by zaakpay without any reason. I had paid my emi before due date but still it had been blocked. So please unblock my card...
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M
mohit@jain
from Mumbai, Maharashtra
Jun 16, 2022
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Ticket cancel but not credit refund my account

Address:49 sarawagi wada sikandrabad bulandshahr 203205

Dear Sir/Mam
maine ek ticket 4th june ko book kiya tha irctc ki website se jiska payment zaakpay gatway se kiya tha wating ticket cancel ho gya jiska refund irctc ne zaakpay ko kar diya hai, but aapki side se mujhe abhi tk refund nhi mila hai zaakpay trancation id[protected]igansaptv ye hai or irctc refund id is[protected] ye hai jisme 2110 rs ka refund hai plz mere paise ko refund kare
mohit jain
[protected]...
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P
Pahuja harish
Jun 7, 2022
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Unlocking my blocked card

Address:Shalimar garden main sahibabad gaziabad

Please unblock my zip pay card linked to mobile no [protected] my card no is [protected]...
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K
Krishnaprasad Kadangote
Jun 2, 2022
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Ticket not issued but amount debited from my account

Address:KRISHNAKRUPA NEAR KALARIKKAL TEMPLE, THOTTAKKARA POST

Good Morning sir,

Actually I booked a train on 22/05/2022 through IRCTC Zaakpay payment gateway journey date 26.05.2022 from Shornur (SRR) to Kalyan (KYN) on LTT Garibh Rath train Class 3 AC on that time W/L seats are available and booked. unfortunately an amount of Rs2327.20 has been deducted from my account and I could not received any kind of notification like booked ticket screen or text message on my mobile or eticket...
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S
shiv_pg2003
Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Irctc Railway ticket

I tried to book a tatkal ticket on May 21st 2022 for May 22nd 2022 using the Zaakpay payment gateway. The ticket did not get booked and an amount of Rs 6027.20 was deducted from my netbanking in the name of ZAAKINDIANRAILWAY. I have still not received the refund for the failed ticket since it has been close to 10 days. Requesting to help me get back my refund as i have not been able to contact them neither have i received any response from...
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R
RockySanu
May 24, 2022
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Irctc refund not credit in my account

I tried booking IRCTC ticket via zaakpay but transaction git declined and amount was deducted from my account.

I also talked to IRCTC customer care they replied they has return same amount to zaakpay.

Now zaakpay Is not giving Refund amount or delaying purposely or not IDK.

Here is my transaction I'd For Reference.

Transaction Id: [protected]
Transaction Id: [protected]...
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M
mirza tajuddin Baig
May 18, 2022
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Refund pending from zaakpay

I was trying to book the tickets from IRCTC but it was not booked but amount has been debited from my credit card on 7th May 2022. IRCTC has initiated the refund and it was with zaakpay to refund it into my credit card, but still not received....
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S
Sameer Jangra
May 13, 2022
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Pg utility Bill payment failed

Address:Vpo Dhani Ishar Fatehabad Haryana

I did 2 transaction on 1st of may by mobikiwik to zaakpay. Payment deducted from my account and it was not successful. I have contacted many time to mobikiwik team but no sufficient solution receive from the team they always saying please wait
Its totally fraud...
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P
Pushpendrakumar75
May 13, 2022
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Mobikwik American express blue card blocked by zaakpay

American express credit card through mobikwik wallet. It always shows that the card is blocked by zaakpay. let me know the reason......
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A
Ajith73
from Chennai, Tamil Nadu
May 10, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Amount debited

Address:Kambar street , kolapakkam, Kolapakkam, vandalru

Hi sir
I transfer failure but debited from my amount 5 time same problem total amount 5200 he said 7 to 10 days refund told but 15 day's completed no response...
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M
Meena Ammu
May 1, 2022
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Refund status - 100003349756886

Hi,

I booked irctc ticket on 20 Apr 2022

My amount is deducted from ICICI Bank 3210.40 and Rs 99 service charge but my ticket is not booked

And till date i didn't receive the refund yet

Trans ID [protected]

Trans Date 20 Apr 2022

Please see the attach file for ur reference....
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