Zapvi — request for refund - unsatisfactory mobile cover

Dear Customer Service/Support Team,

I hope this email finds you well. I am writing to express my dissatisfaction with a mobile cover that I recently purchased from your store. Unfortunately, upon receiving the item, I found it to be unsatisfactory and would like to request a refund. I personally felt its no worth for money.
Order Number: 8928251
Date of Purchase:[protected]:36 PM
1.Quality Concerns: The mobile cover I received does not meet the quality standards I expected. The material feels cheap and flimsy, and I am concerned about its durability.
2.Design or Fit Issues: The design or fit of the mobile cover does not match the description provided on your website. It does not properly fit my device or provide adequate protection as advertised.
3.Appearance: The color or appearance of the mobile cover differs significantly from what was shown on your website. It does not match my expectations and preferences.
4.Damage or Defects: Upon inspection, I noticed quality issue its completely plastic very low quality.

I kindly request that you initiate the refund process for the purchase amount as soon as possible. I understand that returning the item may be necessary, and I am willing to follow any return instructions provided by your team.

Thank you for your attention to this matter. I appreciate your prompt assistance in resolving this issue and look forward to a satisfactory resolution with refund.

Best regards,
Mahalakshmi BS
[protected]