Jun 10, 2023
Updated by Robylazarus Reminder 5.
Wow, I simply cannot believe that your company finds it difficult to refund 8000.00 ????
It is close to a month that I have been following up for my money, yet I have not received back my hard earned money!
Any idea what exactly is happening????
Regards,
From: Roby Lazarus [mailto:[protected]@gmail.com]
Sent: 30 May 2023 06:58
To: 'Zauca'; [protected]@zauca.in
Cc: [protected]@gmail.com
Subject: FW: Ticket ID 261713 -- Audit trail -- 09.05.2023-- Roby Lazarus -- Request for refund of INR 8000.00
Reminder 4.
Kindly note that this refund has been pending from the 9 th of May 2023, can you please advise me when this is going to get reversed?
It is not the amount that I am worried about, but the amount of time this has taken to reverse a small amount of 8 k!
Regards,
From: Roby Lazarus [mailto:[protected]@gmail.com]
Sent: 29 May 2023 10:58
To: 'Zauca'
Subject: FW: Ticket ID 261713 -- Audit trail -- 09.05.2023-- Roby Lazarus -- Request for refund of INR 8000.00
Reminder 3.
From: Roby Lazarus [mailto:[protected]@gmail.com]
Sent: 27 May 2023 10:45
To: Zauca; Zauca Billing
Cc: Roby Lazarus
Subject: Fwd: Ticket ID 261713 -- Audit trail -- 09.05.2023-- Roby Lazarus -- Request for refund of INR 8000.00
Reminder 2.
[protected] Forwarded message[protected]
From: <[protected]@gmail.com>
Date: Tue, May 9, 2023 at 10:25 AM
Subject: Ticket ID 261713 -- Audit trail -- 09.05.2023-- Roby Lazarus -- Request for refund of INR 8000.00
To: Zauca Billing <[protected]@zauca.in>
Cc: <[protected]@gmail.com>, Zauca <[protected]@zauca.com>
Please see the whole case history/ audit trail, kindly arrange for refund and close the case --- The amount that needs to be refunded is 8, 000.00 Rs.
For the refund your Banker will be able to assist. Trust this is clear as I have attached the whole correspondence with Zauca!!!
Regards,
Roby Lazarus,
09.05.2023 @ 10.22 am.
Virus-free.www.avg.com
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