Zee Learn Limited — no confirmation against the order places

We had placed the order for kidzee learning tablet on 30 th april. The amount of rs 10114.63 has been debited from our account against the order placed. No confirmation email or msg hve been receved. We are trying to contact the office number but all the numbers are out if service we are woried wtherther this people are genuine or fake. What will be d date of delivery and wthether the order is placed nthing is been known to us. We had to gift to ur nephew on dis saturday and i guess kidzee will spoil my idea of gifting the tablet. If they lack such responsibility of sending confirmation mail they shouldnt take it