[Resolved]  Zee Tv — Lenskart Defective Product supplied. 3 months no response

Address:

Mumbai City, Maharashtra

I bought power spec power number 3 with lenskart vide oreder number [protected] delivered to me on 23rd August 2014. Product was returned to their representative who confirmed that centre tample has come out and spec has become almost in two loosened part and he promised to repair it and deliver back to me. Since more that few weeks passed. Today again I called your customer support for 31st time in connection with repair/replacement/refund of money. against order number[protected]. Surprisingly the again she told me that order is getting placed. the same stautus since last 10 days.. I would like to know when either 1 you are repairing the produce and sending back or 2. you are giving back same new replacement 0r 3, refunding money by cheque or draft.. please ask your supervisor to call me on [protected] once he has answer to the customer normal question/query No soft talk. straight talk Their last response is Your request (#308200) has been received, and is being reviewed by our support staff. To review the status of the request and add additional comments, follow the link below: http://lenskart.zendesk.com/requests/308200