[Resolved]  Zefo — lg 32 inch led tv refurbished product

Website:

www.gozefo.com

I bought LG 32 inch LED TV refurbished product from zefo on 5th June 17 and the order number was 80997.After 1 month suddenly the video was not coming but audio was coming so I contacted to zefo and told them about this issue so they said that the technician will come and check but when the technician came he said that there is some internal issue which would be rectified in the service center only so they took the TV with him to service center and after 2 days when they gave me my TV back it was working fine but within 4 days again the same problem occurred so I contacted again to zefo customer care and they told me the same thing the technician will come and check the TV. I would like to ask zefo if they are giving refurbished product to customer so can't they check the product properly in the service center. I am highly dissatisfied with the zefo services and I will never recommend to anyone to buy zefo product. I bought this TV on EMI and they gave me 6 months warranty but within 2 months I faced the issue twice and never know how many times I need to face issues. I asked them to give me replacement of the product but they denied and I don't know if they give me replacement then that TV is in good condition or not. I want to return this TV to zefo and want refund as soon as possible however I paid 2 EMIs to zefo but now I want my refund because I think I am not able to pay the rest EMIs due to this kind of services given by Zefo. The customer care is located in Karnataka.