Dear sir/madam,
My saving bank a/c no. 17446 is in zila sahakari bank ltd. Branch shikarpur, bulandshahr. I used my atm card of said bank in punjab national bank atm tiraha bulandshahr on dt. 20/04/2018 for withdrawal money of rs. 2000/-. Unfortunately the amount of rs. 2000/- is deducted in my a/c which message received by me immediately but the same amount did not disburse by the atm machine. And atm machine screen shows time out. I waited to get my money for approx 5-10 minutes but the amount did not came out. When i found no money transaction then i cancelled the transaction but still i did not get my money back.
I already informed all these situations to the branch manager who was present in back. He made me believe that money would be credited later. Still it did not happen.
I filed an application in zila sahkari bank branch shikarpur also.
I request you to please look into this matter and help me to get my money back.
Regards,
Smriti maurya
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