Zimmber — Laundry not delivered in time - mumbai

My laundry was given to them on 27.1.2016 at 11 AM with a clear understanding that it would be delivered on 30th at 6 PM onward. Till now, the items are not delivered and they are saying that your laundry is ready and it will be delivered today. I have to buy a new white shirt for the meeting, as laundry clothes not delivered on time. In case they are not able to fulfill the promise why do they go for business and why advertise so much ? I want compensation.