Zimmber — Lost part of clothing given for dry-clean

Address:	400060
Website:	www.zimmber.com

I gave my daughters winter jacket for dry-cleaning to these people on 1st of Feb, they lost the fur of the jacket and now no traces of the fur as they returned the jacket saying that we did not give them the Fur while giving the jacket.. I called so many times to their customer care but no help.. these people are not even accepting that they have lost the fur and try to offer a compensation/solution for the same rather they are just trying to be defensive and now not responding too.. really pissed off ..
With this experience I can say for sure that they do not have any check on their vendors and we customers have no contact of these vendors so this put the customer base in danger as Zimmber people may just stop responding to your issues on their free will !!