| Address: | Bangalore, Karnataka, 560078 | | Website: | Zipker.com |
I had ordered for a green & multi-coloured salwar suit product from zipker on 14th of july 2018 and received a confirmation email from them. Order id:[protected] and transaction #:[protected], total price: 999/-
I received a wrong product (A blue and beige coloured material) on 16th and so sent a mail to them regarding the same. Their customer care number was not available at all so i tried repeatedly and raised complaint via email.
On 22nd they responded that the ticket is raised and they will respond. On 25th july, they sent a mail that the ticket is closed even though nothing was resolved and they dint contact me for anything. After that i tried to contact them again and again but still dint receive any response. Finally i raised a complaint now, because they did not respond and i could not return the product. My refund also is pending and its already august 8th today.
Kindly revert.
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Attaching the same email here.
Its more than a month now since i raised a complaint. The zipker company must be sued.