Zookr — not return my money

Website:

Zookr.in

Zooker site not return my money on bed product deliver.
Bo kahte hai ki return nhi kr sakte bo hamari police me nhi h.
Kai mail kiye or call kiye koi response hi nhi de rhe.
Unke product me bo quality hi nhi h jo unhone apni site pr product discretion me likh rakhi h
Or jo camera maine mangwaya tha bo charge v nhi ho rha tha
Maine return camplain ki to product return to kr liya but mera amount return nhi kr rhe
Please help me...