Zookr — wrong product model

I had order vapor kw77 smart watch with camera (Round dial) from this zookr, but the watch which they give me is too cheap watch name tashan t-921.

I have already given feedback and mailed them. Their customer care never gets connected. But still they had not taken any action on it.

I want to refund my money.

Name - amresh singh
Registered contact number - [protected]
Tracking id[protected]
Order no. - b4a6df59-b7d0-4d87-ae04-7c8f7db3013f

Regards,
Amresh singh